Monte' R. Smalls

10557 Yellow Rose Lane

Charlotte, NC 28269

(404)547-6698

monte.smalls@gmail.com

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KEY STRENGTHS:                    

·                  Strong negotiation and listening skills

·                  Detail oriented, organized and customer focused

·                  Leadership ability, Strong interpersonal & communication skills

·                  Strong analytical and problem-solving skills

 

EXPERIENCES:      

 

May 2013-Present             Site Tech USA                                          Charlotte, NC

                                           RF Field Engineer /Drive Tester

                                   

Performed the tasks of assisting senior engineers in radio frequency design and test bed configuration. Handled responsibilities of RF drive testing, maintaining test procedures, and identifying RF system issues. Responsible for performing root cause analysis and providing ongoing maintenance support. Assigned the tasks of developing and executing test plans as well as coordinate with RF drive team in scheduling test activities.

 

 

 

July 2012-May 2013           Titan Marketing Group

                                            Outside Sales Rep                                                                      Atlanta, GA

 

Make daily door to door visit to homeowners to present estimates on energy efficient windows and roofing. Provide excellent customer service and continuance follow-up to homeowners’ to ensure work is completed to their satisfaction.              

                                                             

 

July 2011- Nov 2011          Disys Telecom Company                                                         Birmingham, AL-Jackson, MS                                                   

                                            RF Field Engineer/Drive Tester

 

Deal with the testing and validation of Radio Frequency (RF) drives. Assist with setting up drive test routes, testing RF devices characteristics, troubleshooting issues, conducting root cause analysis, conducting drive testing, and developing testing procedures.

 

October 2010- Present     United States Navy Reserves                                          Great Lakes, IL- Norfolk, VA

                                           Hospital Corpsman

 

                                            Provide treatment for Sailors and Marines, utilizing ability to think and act quickly to

                                           keep them fit and ready to serve at the best of their abilities, Help administer a wide range of preventive

                                          care, deliver emergency medical or dental treatment to Sailors and Marines in the field, maintain patient    

                                            treatment records, administer medications, including injections, perform clinical tests.

                                           

 

June 2009 –August 2010              Avalon Bay                                                                                     Virginia Beach, VA

                                          Accountant Specialist

 

Responsible for handling resident inquiries, billing issues, and technical support over the phone. Responsible for but not limited to; rent collection, delinquency reconciliation, invoice processing, security deposit processing, and annual security deposit interest refunding.

                                         

                                         

June 2007 - May 2009              The Mobile Life (formally known: The Mobile Solution)              Virginia Beach, VA

                                          Retail Manager/Sales Rep

                                              

Composed new ways to attract customers, attended company meetings to set high standards for     individual store, sold wireless phones, responsible for receiving shipment of new merchandise, customer service skills, motivated sales rep to execute tax, organized and maintained  kiosk, delegate duties, maintained financial aspects of store and compose schedule.